Terms and Conditions

General Terms and Conditions of Lubero GmbH, represented by Managing Director Eric Ollinger, Dornierstraße 4, 68519 Viernheim, for the websites www.lubero.de and shop.lubero.de (hereinafter: Lubero).

§ 1 Scope

These T&C apply to all claims arising from contracts concluded between Lubero and the buyer (hereinafter: the Buyer) via the website www.lubero.de or shop.lubero.de, in the version valid at the time of the order. The seller offers primarily tools via its website, especially taps and dies. The following terms and conditions as well as the contract text are written in German and can be saved and printed by the Buyer. Upon request, they can be provided in digital or written form via email at info@lubero.de.

§ 2 Conclusion of Contract

1. The Buyer can select products from Lubero’s range, mainly tools such as taps and dies, and collect them in a virtual shopping cart by clicking “Add to Cart.” By clicking “Order with Obligation to Pay,” the Buyer submits a binding purchase offer for the goods in the cart. Before submitting the order, the Buyer can view and modify data at any time and correct input errors (e.g., using the back button or editing options). The order can only be submitted if the Buyer has accepted these terms and conditions by clicking the checkbox “I accept your general terms and conditions.”
2. Lubero then sends the Buyer an automatic confirmation email listing the order again, which can be printed. This confirmation email only confirms receipt of the order and does not constitute acceptance of the offer. The contract is only concluded when Lubero sends a separate email confirming the order (Order Confirmation). The contract text (order, T&C, and confirmation) is sent to the customer on a durable medium (email or printout), at the latest upon delivery of the goods. The contract text is stored in compliance with data protection regulations and can be requested via info@lubero.de.
3. The contract language is German.

§ 3 Services, Prices

1. Lubero aims to provide accurate product images. Slight color deviations may occur.
2. The total price of the goods including all components, as well as payment options and related information, can be found in the product description. All prices include VAT plus shipping costs.
3. Payment options: advance payment/bank transfer, cash on delivery, invoice, and PayPal Plus. For advance payments, bank details will be provided in the order confirmation.

§ 4 Delivery, Shipping

1. Shipping costs are listed in the respective offer under "Shipping." Delivery takes place within 2–3 business days after receipt of payment. Shipping is via UPS unless otherwise agreed. If the Buyer is a consumer, Lubero bears the shipping risk.
2. If the selected product is unavailable at the time of ordering, Lubero will notify the Buyer immediately in the order confirmation. If the product is permanently unavailable, no contract is formed. If the product is only temporarily unavailable, the Buyer will also be informed.
3. For delivery delays exceeding two weeks, the Buyer may withdraw from the contract. Statutory withdrawal rights remain unaffected. Lubero also reserves the right to withdraw from the contract and will refund any payments immediately.

§ 5 Right of Withdrawal for Consumer Contracts

Contracts concluded between Lubero and the Buyer via www.lubero.de or shop.lubero.de for the delivery of goods are considered distance selling contracts under § 312 c (1) BGB. Buyers who are consumers under § 13 BGB are entitled to a statutory right of withdrawal according to §§ 312g, 355 BGB. A consumer is any natural person who enters into a transaction for purposes not primarily related to their commercial or self-employed activity.

Detailed information is provided in the following withdrawal policy, also sent via email. The Buyer may use the attached sample withdrawal form.

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us at:
Lubero GmbH
Eric Ollinger
Dornierstr. 4
D-68519 Viernheim

Phone: +49 (0) 6204 929098-0
Fax: +49 (0) 6204 929098-9
Email: info@lubero.de

via a clear statement (e.g. letter, fax or email) about your decision to withdraw. You may use the attached sample form, though it is not mandatory.

To meet the withdrawal deadline, it is sufficient to send the notice before the period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments received from you, including delivery costs (except extra costs from choosing a non-standard delivery), without undue delay and at the latest within 14 days from the day we receive your withdrawal notice. We will use the same payment method you used unless expressly agreed otherwise. You will not incur any fees. We may withhold reimbursement until we receive the goods back or proof of return is provided—whichever is earlier.

You must return the goods immediately and no later than 14 days after notifying us of your withdrawal. You bear the direct cost of return shipping. You are only liable for any diminished value resulting from handling other than what is necessary to establish the nature and functioning of the goods.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

• for delivery of goods not prefabricated and made to the consumer’s specifications or clearly personalized;
• for goods that can spoil quickly or have a short expiry date;
• for alcoholic beverages whose price was agreed at contract conclusion but can only be delivered after 30 days and whose value depends on market fluctuations;
• for newspapers, magazines, or periodicals except for subscriptions.

The right expires prematurely for contracts:

• for sealed goods not suitable for return due to health or hygiene reasons if unsealed after delivery;
• for goods that, due to their nature, were inseparably mixed with other items after delivery;
• for sealed audio or video recordings or computer software if unsealed after delivery.

Sample Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to:

Lubero GmbH
Eric Ollinger
Dornierstr. 4
D-68519 Viernheim

Phone: +49 (0) 6204 929098-0
Fax: +49 (0) 6204 929098-9
Email: info@lubero.de

I/we hereby withdraw from the contract concluded for the purchase of:

_____________________________________________________________________________

(Name of goods, if applicable, order number and price)

Ordered on: ________________

Received on: _______________

(Name, address of consumer)

Max Mustermann
Sample Street 123
D-12345 Sample City

Date: _____________________

§ 5 Warranty for Defects, Guarantee

1. Lubero is liable for material defects according to applicable law, especially §§ 434ff. BGB. For business customers, the warranty is limited to 12 months.
2. An additional guarantee is only provided if explicitly stated in the order confirmation for the respective item.

§ 6 Liability

1. Buyer claims for damages are excluded. Exceptions include claims arising from injury to life, body, or health or breach of essential contractual obligations (cardinal duties) and liability for other damages caused by willful or gross negligence by Lubero, its legal representatives or agents. Cardinal duties are those essential to achieving the contract's purpose.
2. For breaches of cardinal duties due to simple negligence, Lubero is only liable for foreseeable, contract-typical damage, unless it involves injury to life, body, or health.
3. The limitations also apply to legal representatives and agents if claims are made directly against them.
4. Provisions of the Product Liability Act remain unaffected.

§ 7 Retention of Title

Lubero retains ownership of the delivered goods until full payment is received.

§ 8 Data Protection

Lubero uses the Buyer's data exclusively for fulfilling and processing the order without separate consent. Upon full contract completion and payment, the data will be blocked and deleted after the retention period unless further use is expressly agreed. Lubero does not share data with third parties or use it for advertising unless the Buyer consents.

§ 9 Final Provisions

1. Contracts between Lubero and the Buyer are subject to the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection regulations of the country of residence remain unaffected.
2. We are neither willing nor obliged to participate in dispute resolution before a consumer arbitration board.
3. If the Buyer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is the location of the Seller.
4. Should any provision of the contract be legally invalid, the remaining parts shall remain binding. Statutory provisions replace the invalid ones. If this causes undue hardship for a party, the contract becomes void as a whole.